Cloud & Systems Administrator

Role Overview

• Administer Microsoft Azure resources including virtual machines, storage accounts, VNets, NSGs, and Azure Backup
• Perform routine cloud operations such as provisioning, patching, scaling, and monitoring
• Support Microsoft 365 services including Exchange Online, SharePoint Online, and Teams
• Monitor Azure services using Azure Monitor and Log Analytics
• Respond to cloud incidents and alerts according to documented procedures and SLAs
• Support on-prem Active Directory and Group Policy administration
• Assist with VMware host and cluster operations
• Support Nimble storage and Rubrik backup platforms
• Perform scheduled patching and maintenance for on-prem systems
• Escalate complex infrastructure issues as needed
• Administer Azure AD and hybrid identity user and group objects
• Support Conditional Access, MFA, and RBAC policies
• Maintain health of directory synchronization and hybrid identity services
• Assist with SSO integrations for SaaS applications
• Monitor cloud and hybrid systems for availability and performance
• Validate backup success and assist with restore requests
• Contribute data to weekly and monthly operational reports
• Identify recurring operational issues and report trends
• Monitor Azure Backup and Azure Site Recovery operations
• Support Rubrik backup monitoring and restore validation
• Participate in disaster recovery testing activities
• Maintain and update recovery documentation
• Assist with enforcing Azure security baselines and NSGs
• Review security alerts from Defender and Azure monitoring tools
• Support SSL certificate renewals and expiration tracking
• Follow established security and compliance procedures
• Execute and maintain existing PowerShell automation scripts
• Assist with basic scripting for operational tasks and reporting
• Identify manual processes that may benefit from automation
• Support infrastructure components for business applications hosted in Azure or on-prem
• Assist with SQL Server operational tasks such as backups, patching, and monitoring
• Coordinate with application owners during incidents or maintenance
• Resolve assigned cloud and systems tickets within SLA using the ticketing system
• Escalate complex issues with clear troubleshooting notes
• Maintain SOPs, runbooks, and system documentation
• Collaborate with service desk, security, and network teams
• Follow cloud cost management guidelines
• Identify idle or underutilized resources and report findings
• Implement approved cleanup or optimization actions

Requirements

• Associate or Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
• Microsoft Azure certifications such as AZ-900 or AZ-104 preferred
• 3 to 5 years of experience in cloud or systems administration
• Hands-on experience with Microsoft Azure and Microsoft 365
• Exposure to hybrid environments involving VMware and on-prem Active Directory
• Working knowledge of Azure compute, storage, networking, and identity
• Familiarity with Microsoft 365 administration
• Experience with Windows Server, Active Directory, and Group Policy
• Basic to intermediate PowerShell scripting
• Strong troubleshooting and operational skills.

Tech Stack

• Azure
• Cloud
• SQL
• VMware

Benefits

• Cloud cost management guidelines
• Dependability & Flexibility
• Emergency Support, critical support available outside of normal or expanded hours
• Normal and expanded working hours coverage