Home
Jobs
Saved
Resumes
Implementation Manager at Sweed | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Implementation Manager
Sweed
Remote
Website
LinkedIn
Implementation Manager
United States
Full Time
5 days ago
No H1B
Apply Now
Key skills
ERP
PMP
Go
SaaS
Project Management
Communication
Time Management
Account Management
Sales
About this role
Role Overview
Own implementations end-to-end: kickoff → configuration → data migration → training → launch readiness → go-live
Manage 5–10 concurrent implementations with strong prioritization and clean project tracking
Lead structured customer calls: drive timelines, set expectations, prevent scope creep, and keep stakeholders aligned
Build and execute implementation plans, checklists, and milestones — while proactively improving them over time
Anticipate risks early, escalate with context, and create mitigation plans before issues impact go-live
Partner cross-functionally with Support, Product, Engineering, Sales, and Account Management for smooth handoffs and issue resolution
Become increasingly comfortable with datasets and migrations (imports/exports, validation, accuracy checks)
Travel to customer locations as needed (often 3–4 trips/month currently) for onsite training, go-lives, and high-touch implementations
Requirements
3–7+ years in SaaS implementation / onboarding / professional services
Direct ownership of end-to-end implementations
Strong project management experience in complex, multi-stakeholder environments
Proven record of delivering implementations on time
Strong project/time management and customer-facing communication
Experience managing multiple concurrent projects in a fast-paced setting
Formal project management training or certification (PMP or similar is a plus)
Experience in regulated or high-complexity environments, such as:
Cannabis tech implementations (bonus, not required)
Fintech / payments onboarding
Healthcare / EMR implementations
ERP implementations
Compliance, tax, or audit software
Retail POS systems
Multi-location / multi-state SaaS environments
Tech Stack
ERP
PMP
Benefits
Medical, dental, vision, and other health insurance options
Paid parental leave
Paid company observed holidays
Generous paid time off
Apply Now
Home
Jobs
Saved
Resumes