Senior E-Billing Specialist

Role Overview

• Collaborate with Billing Specialists to identify finalized invoices to be processed electronically
• Ensure that client/matter set ups are completed by client and Firm
• Collaborate with Timekeeper Matter Maintenance team internally and clients externally to facilitate set ups and additional requirements after the onset of the engagement
• Ensure that client mandated data is corrected coded within Aderant system and translated to client’s designated ebilling site
• Verify that matter ID and rates are correct, and that budgets, task and activity codes are set and submitted as required
• Perform electronic billing transactions including invoice transmission through Billblast and inputting data into the client’s ebill site
• Own the full scope of electronic billing for assigned clients, resulting in successful ebilling to and payment from client; collaborate with Collections team when dedicated collections assistance is required due to non-payment of an approved invoice
• Relay communications to Billing Attorneys or other designated attorneys regarding invoice rejections or reductions; ensure that communications are clear and subsequently followed up on or escalated if no response is received
• Follow up on and correct rejected items which include but are not limited to timekeeper approvals, timekeeper rates, client matter ID, budgets, and tasks/activity codes issues
• Collaborate with Client Billing Compliance team on invoice reductions so that actions resulting in compliance with outside counsel guidelines can be evaluated and implemented
• Liaise with the Billing Specialists on routine and special billing requests and projects, including timely problem solving
• Perform transactions, coordinate data, projects, or accounts of a highly specialized, advanced, or sensitive nature
• Build rapport to establish and maintain solid client relationships
• Provide general administrative assistance and support to assigned managers
• Handle customer relations activities as needed
• Work on special projects and additional duties as assigned

Requirements

• 5 + years legal electronic billing experience
• Strong technical skills including MS Word, Excel and Outlook
• Excellent oral and written communication skills
• Excellent organizational abilities
• Ability to manage multiple tasks and meet deadlines simultaneously
• Ability to interact extensively with management and colleagues
• Experience with Aderant billing software preferred
• Ability to prioritize effectively

Benefits

• comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• life and AD&D insurance
• short and long term disability insurance
• tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• health advocacy services
• behavioral health and counseling resources for all family members
• 401(k)
• profit sharing
• pre-tax transit and parking program
• backup dependent care
• senior care planning support
• resources for individuals with development disabilities and their caregivers
• paid holidays and other paid time off, including paid leave for new parents