Be a key member of our Global Financial Crime Unit.
Responsible for the prevention, detection, response, reporting and escalation of all internal and external Fraud across all business units within Computershare’s operations in the North America region of responsibility.
Review daily generated financial crime monitoring reports and manual referrals and completing them accurately and in a timely manner.
Review and analyze customer information within our systems and work alongside the business to clarify the monitoring alert.
Update and maintain lifecycle and status of each case management system alert.
Ensure we are delivering a consistent, best-in-class service to our global customer base within North America.
Focus on identifying where controls failed or were not strong enough/in place to prevent fraudulent activity.
Ensure oversight of all findings and remedial actions via the GRC system, and track those through to completion.
Propose short, medium
and long-term remediation recommendations agreed with the business by providing SME recommendations to the business and working collaboratively with them to determine the best outcomes.
Critically review monitoring alerts to protect Computershare customers and clients.
Continuous monitoring of industry reports, news, and publications on fraud trends.
Stay informed about changes in regulations and compliance requirements that may impact fraud risk.

5+ years' experience working in a fraud, financial crime, risk and/or compliance environment within either a financial services or legal firm, or law enforcement
Experience with fraud/financial crime investigations and/or assurance in either a first or second line role
Experience working with the Microsoft Office suite of products including PowerPoint, OneNote, Power BI, and SharePoint
Knowledge of technological solutions (e.g. Governance, Risk and Control systems, fraud prevention systems)
An understanding of risk and governance operations in financial services firms
Up to date knowledge of current trends in fraud prevention and identification, e.g. insights and legislation.
Proven negotiation and influencing skills to ensure that the business understand and respond to assurance activity
Flexibility to attend meetings outside of standard working hours as you will be part of a global team
Excellent written skills and strong verbal skills
Experience working in an investment environment would be beneficial but not required.

Paid parental leave
flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow.

Financial Crime Officer

Key skills