PLM Solutions Engineer

Role Overview

• Drive alignment between business priorities and product strategy by collaborating with leadership and representing the voice of the customer using Lean‑Agile principles.
• Identify and prioritize user personas and their core problems to guide the creation of solutions that deliver meaningful customer and business value.
• Strengthen product direction by conducting customer interviews, capturing market trends, and translating insights into compelling problem statements and user stories.
• Lead backlog ownership by defining the Product Goal, maintaining a transparent and well‑prioritized product backlog, and ensuring readiness for Program Increment (PI) planning.
• Accelerate delivery quality by applying Behavior Driven Development (BDD), establishing clear acceptance criteria, and validating completed stories meet Definition of Done (DoD).
• Partner with System and Solution Architects to sequence enabler work and ensure technology decisions support long‑term product capabilities and scalability.
• Drive iteration success by shaping iteration goals, refining user stories just in time, and guiding teams as the primary source for story details and prioritization.
• Build influence across teams and the matrix organization by effectively communicating ideas, fostering alignment, and maintaining strong business relationships to maximize value delivery.

Requirements

• Strong customer-facing, communication, and teamwork skills.
• Ability to translate business requirements into functional specifications.
• Capability to learn and recommend new technologies.
• Experience leading workshops, resolving issues, and driving change.
• Strong relationship-building and influencing skills across a matrix organization.
• Sound decision-making and problem-solving abilities.
• Knowledge of PLM Windchill and engineering processes, including impact of configurations on performance and user experience.
• Ability to direct, mentor, develop functional teams on Windchill and engineering processes.
• Experience of 5 yrs on PLM products that includes at least 3 yrs of PTC Windchill for CAD, BOM and change management.
• 6 or more years of system analysis and design experience is required. This should include the creation of functional requirements for enterprise-level business application solutions involving multi-tier client/server, database, or web-based applications.
• Experience with a full software development lifecycle process that included formal project management.
• Functional domain knowledge should include PLM software applications, technical domain knowledge is a plus. Knowledge of Windchill 12 is preferred.
• Experience of BOM Views, MPMLink, Variant Configuration, Options and Variants, is highly desirable.
• Familiarity with other PTC applications, Creo Parametric, Creo View, Integrity and Thingworx would be useful.
• Experience extending the digital thread downstream from PLM would be an advantage.

Benefits

• Flexible work arrangements
• Professional development opportunities