Director, Talent Management – People Analytics

Role Overview

• Own and evolve the company-wide performance framework, moving beyond traditional review cycles to build sustainable habits of ongoing feedback and development.
• Design creative approaches that reinforce continuous performance using our own technology to drive adoption and behavior change.
• Partner with our Learning & Development (L&D) team to enable managers to build a culture of clear expectations, frequent feedback, and accountability.
• Lead end-to-end program for performance cycles, ensuring clear timelines, ownership, and execution.
• Build comprehensive communication plans and adjust messaging as business needs evolve.
• Develop practical enablement resources and training to support managers and employees.
• Lead enterprise calibration processes and monitor outcomes for rigor and equity.
• Deliver monthly and quarterly people and talent reporting, including progress against company level goals and talent strategy priorities.
• Define and track core metrics such as performance distributions, promotion rates, regretted attrition, compensation outcomes, and engagement trends.
• Conduct cyclical analysis of performance reviews, promotions, and compensation outcomes, inclusive of pay-equity analysis.
• Assess program effectiveness and alignment to business and talent strategy.
• Analyze equity patterns across performance and rewards decisions and drive accountability for improvement.
• Own the enterprise engagement strategy, including annual and pulse surveys.
• Continuous optimization of lifecycle surveys (onboarding, exit, ad hoc).
• Translate engagement data into clear insights and measurable action plans tied to company level goals.
• Track the impact of engagement initiatives over time.
• Manage and develop a Program Manager responsible for DEIB programming and performance operations.
• Set clear priorities, operating rhythms, and development plans.
• Build strong program management and analytical capability within the team.
• Translate our internal experimentation into insights that inform and inspire our customers.
• Stay current on talent management, performance, engagement, and people analytics trends, bringing forward new ideas and benchmarks to continuously improve our approach.
• Advise senior leaders in partnership with People Partners on talent health, performance trends, and organizational risk, aligning insights with business strategy and driving coordinated action plans.
• Present integrated performance, engagement, and other talent insights to executive leadership.
• Support data-informed talent decisions across the business.

Requirements

• 10+ years of experience in Talent Management, Organizational Development, and/or People Analytics.
• Demonstrated ownership of enterprise-wide performance and engagement programs.
• Strong program and project management skills, including building and executing detailed plans across stakeholders.
• Experience developing communication strategies and enablement resources for company-wide initiatives.
• Experience linking talent metrics directly to business performance indicators.
• Strong workforce analytics capability, including building reports and interpreting complex data.
• Advanced analytical proficiency in Excel.
• Experience leading performance review and calibration processes and analyzing equity in performance and compensation outcomes.
• Experience managing and developing direct reports.
• Ability to influence senior leaders with clear, data-driven recommendations.
• Creativity in designing systems and habits that reinforce continuous performance.
• Intellectual curiosity and commitment to staying ahead of industry trends.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life, AD&D, and Disability Insurance
• Emergency Weather Support
• Wellness Apps
• Paid Parental Leave
• Paid Time off inclusive of holidays and sick time
• Commuter & Parking Accounts
• Internet and Phone Stipend
• One time WFH Office Set-Up Stipend
• 401(k) retirement plan
• Financial Planning
• Learning & Development Budget