Supports, designs and implements key programs across Regions
Manages logistics, communications, marketing, and metrics for the program(s) managed
Assembles teams, assigns responsibilities, develops schedules, and determines and acquires resources
Serves as liaison between project team and functional area
Develops and manages overall plans to ensure work is assigned and completed on time
Maintains ownership during all phases of a program to ensure projects within are executed according to plans
Partners with multi-disciplinary teams across the organization to achieve desired outcomes
Assists with moderately complex projects
Serves as a member of a collaborative work team to create informative and entertaining programs of excellence
Measures, manages, and aims to improve program experience against metrics
Maintains professional knowledge of program standards and trends by attending seminars, consulting with other program professionals and reading trade publications
May work with sponsors and functional owners to organize and lead the implementation of process improvement initiatives
May serve as subject matter expert, point of contact and/or lead on related programs and special projects

Bachelor's degree in Business Management, or related field
Seven (7) years of experience
Experience in leading a small team and/or vendor relationships and the ability to lead a team comprised of various project managers, analyst, and/or vendors as required for larger initiatives
Master's degree in a related field (preferred)
Project Management Professional (PMP) certification (preferred)
Supervisory or managerial experience

Program Manager – Corporate Banking Group, Digital Process Enablement

Key skills