Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
Support new client onboarding and growth initiatives in collaboration with Sales
Generate timely, accurate quotes and ensure smooth order placement and processing
Oversee customer account management including contract and agreement negotiations
Coordinate with internal/external teams to forecast stocking needs and delivery schedules
Act as a client advocate with a focus on improving the customer experience
Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
Complete ongoing security awareness training and comply with company policies to the requirements section
Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
Other duties as assigned

3–5 years in client-facing account management, sales support, or relationship management.
Background in technology, IT solutions, or channel distribution preferred.
Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus.
Skilled in quoting tools, CRM systems (e.g., Salesforce).
Experience in procurement, supply chain, or logistics coordination a plus.
Trusted advisor with a track record of building strong, long-term client relationships.

Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!

Account Manager, West

Key skills