Design, build, and implement advanced Conversational AI solutions for customers and partners.
Manage high-impact projects, provide deep technical insights, and ensure customers achieve maximum value from our platform.
Drive complex projects from pilot/Proof of Concept (PoC) to full implementation.
Provide cutting-edge technical solutions, shape architectural best practices.
Collaborate with cross-functional teams to support business development.
Deliver technical training, workshops, and best practices to empower customers and partners.
Develop precise technical documentation and ensure the resolution of complex technical issues.

Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries.
Proven experience with Cognigy or equivalent Conversational AI platforms.
Demonstrated ability to resolve complex technical challenges.
Strong capability to align technical solutions with business objectives.
Exceptional ability to communicate technical concepts effectively.
Applicants must be authorized to work in the United States without sponsorship.
Proficient in JavaScript and Python; experience with back-end integrations.
Front-End Design: HTML and CSS
Back-End Development: server-side applications and data manipulation.

Senior Solutions Architect

Key skills