Key skills
CloudLinuxOracleSQLBISQL ServerLDAPActive DirectoryVersion ControlSAPCritical ThinkingCollaboration
About this role
Role Overview
- Perform sustainment and system maintenance activities by troubleshooting BOBJ issues, documenting issue resolution.
- Install, configure, upgrade, and patch BOBJ 4.x/BI platforms across development, testing, and production environments.
- Monitor server performance and resource utilization. Collaborate with database administrators to monitor adaptive Job Servers.
- Optimize server performance, tune CMS databases, and manage data loads to improve reporting speed.
- Migrate reports and objects using Promotion Management (LCM) and manage version control.
- Develop and maintain backup, disaster recovery, and contingency plans for the BI environment.
- Manage user access, security groups and permissions within the Central Management Console (CMC).
- Perform database migrations, upgrades, and data extraction.
- Participate in on call support rotation.
- Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
- Drive continual improvement in systems operations through collaboration with DBA, OS, and Cloud Support teams
- Actively engage in root cause analysis, in collaboration with other delivery team members.
Requirements
- Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
- 5+ years of working experience with SAP Business Objects Administration. Relevant certifications preferred.
- Proficiency in Windows/Linux server environments
- Experience with CMS database maintenance (e.g., SQL Server, Oracle, Sybase).
- Proficiency in setting up SAP BO security models (Active Directory, LDAP integration).
- 5+ years in a tier-3 production support position dealing with other functional and technology teams
- Strong analytical and critical thinking skills
- Strong ownership bias
- Deadline and detail-oriented
Tech Stack
- Cloud
- Linux
- Oracle
- SQL
Benefits
- Medical/dental/vision
- 100% paid for employees, 50% paid for dependents
- Life and disability
- 100% paid for employees
- 401K
- 3% contribution, no employee contribution necessary
- Education and tuition reimbursement
- up to $50K annually
- Employee Stock Options Plan
- Accident, critical illness, hospital indemnity benefits offered through our providers
- Employee Assistance Program
- Legal assistance
- Paid Time Off
- up to 6 weeks per year
- Sick Leave
- up to 2 weeks per year
- Parental Leave
- up to 12 weeks