Partner with Product/Engineering to prevent and resolve breakages in fulfillment, entitlement, metering, or renewal flows.
Instrument the funnel: offer state, cycle time, conversion %, pipeline velocity, attach rate, and leakage.
Create feedback loops to RevOps on pricing leaks, offer cannibalization, and discount discipline.
Surface risks early when marketplace mechanics threaten margin, compliance, or architecture guardrails.
Requirements
7+ years in marketplace operations, SaaS deal operations, cloud GTM operations, provisioning/entitlements, or adjacent platform operations roles.
Direct experience setting up and running offers on at least one major marketplace (AWS/GCP/Azure/Snowflake/Databricks); multi-marketplace experience strongly preferred.
Working knowledge of how SaaS provisioning actually works: entitlements, identity/access, metering, fulfillment triggers, renewals, and operational failure modes.
Ability to speak revenue mechanics: pricing, discounting ranges, margin impact, services attach, and approval guardrails.
Comfort saying “no” when an offer breaks pricing discipline, legal/commercial constraints, or technical architecture.
Strong understanding of analytics/data workflows and modern cloud architectures.
Ability to build production-grade operational automation using APIs, Python, and SQL (and lightweight tooling/scripts as needed).
Familiarity with at least one cloud data platform ecosystem: Snowflake, BigQuery, Databricks, Redshift, or AWS.
Tech Stack
Amazon Redshift
AWS
Azure
BigQuery
Cloud
Google Cloud Platform
Python
SQL
Benefits
Medical, dental, and vision coverage
401(k) with company match
Paid parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
A monthly Connectivity Plus stipend of $150 to support remote work-related expenses