Data Migration Analyst

Role Overview

• Lead pre-migration discovery sessions with public safety agencies.
• Guide agencies through completion of migration questionnaires and data documentation.
• Serve as the primary migration point of contact for agency stakeholders.
• Clearly explain differences between legacy systems and Mark43 data structures and functionality.
• Bridge gaps between how data existed historically and how it will function within Mark43.
• Partner closely with the Mark43 Data Migration Engineering team to translate agency requirements into technical migration deliverables.
• When applicable, collaborate with third-party migration contractors to support accurate data mapping, transformation, and execution.
• Ensure alignment between customer expectations and technical implementation.
• Support project planning and track migration milestones alongside project Program Managers.
• Identify data risks, inconsistencies, and timeline concerns early in the process.
• Facilitate structured migration validation rounds with agencies.
• Track validation feedback and drive issue resolution in coordination with engineers and contractors.
• Participate in user acceptance testing and quality assurance efforts.
• Contribute to improving migration questionnaires, documentation, and validation workflows.
• Support scalable and repeatable migration processes within Professional Services.

Requirements

• Experience in customer-facing implementation, migration, or technical project roles.
• Strong facilitation and stakeholder management skills.
• Ability to collaborate effectively with technical engineers and external contractors.
• Ability to translate technical concepts into clear, agency-facing communication.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines independently.
• Excellent written and verbal communication skills.

Benefits

• Applicants must be authorized to work for any employer in the country in which the role is being hired.
• We are unable to sponsor or take over sponsorship of an employment visa at this time.