Being visible in the community — speak on webinars or panels, speak at industry events, post on social, reply to Reddit threads, and help make PDQ the brand people trust and remember
Interviewing IT pros and sysadmins — turn their stories, struggles, and quotes into content gold
Managing Brand Ambassadors – turn IT pros’ excitement about our brand into wide-reaching influence and authentic content
Partnering across teams as an SME — work with product, SEO, content marketing, public relations, media team, and demand gen to bring campaigns to life
Reviewing and uplevel content as an SME — be a sharp editor and sounding board for other writers and teams
Staying plugged into our customers — run surveys, monitor community chatter, analyze internal feedback loops
Tracking and sharing what’s resonating — use analytics, comments, and engagement data to learn and adapt
Keeping an eye on competitors — help us sharpen our edge with better positioning and clearer messaging
Creating content – contribute to videos, blogs, and other media to communicate technical content

A minimum of 3–5+ years of IT technical experience (knowledge of PDQ or RMM products is preferred, but not necessary)
Previous and ongoing comfort speaking on camera or in front of a crowd (especially if you’ve hosted a webinar or AMA)
Experience writing for a technical audience — IT, dev, or cybersecurity is a plus
Ability to manage social media channels and fill content calendars for short posts, videos, and engagements
A track record of writing high-quality content that performs — and a few standout posts or campaigns you’re proud of
Experience growing a presence on LinkedIn, Reddit, or other social/community platforms (for yourself or a brand)
Bachelor’s degree

4-Day Work Week
Equity
Managers who champion professional development
100% Premium Coverage for medical, dental and vision for you and your dependents
100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
Company Match of the first 6% of your employee deferrals
Flexible Paid Time Off Policy that treats you like the adult that you are
Health Savings Account (HSA) and wellness incentives
Quarterly Company Values Award (team member nominated)

Technical Brand Manager

Key skills