Model the mission and values of Accord, helping people to live their greatest lives.
Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for leaders, managers, and teams to achieve shared goals.
Effectively execute and achieve productivity strategies, goals, and improvements. Set clear expectations, monitor performance, and ensure that individuals and teams follow through on productivity initiatives.
Implement and maintain strategies and efforts to retain employees.
Manage relationships with business partners, ensuring professional conduct and alignment with shared goals.
As a subject matter expert (SME) in case management, ensure that services are delivered in a specialized, high-quality manner.
Manage a high performing team poised for growth; supervise approximately 15 employees.
Meet regularly with supervisees to ensure timely feedback, answer questions, and identify trends or issues such as training needs.
Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.
Collaborate with the Continuous Improvement team to ensure excellence and quality services.

BA/BS in Social Work, Psychology, Sociology, or a related field. If you hold a Social Work degree, we expect you to be licensed by the Minnesota Board of Social Work, as required. Master’s degree preferred.
Three (3) years of supervisory-level experience in a direct support services program and within the prospective or a closely related program required.
Must be highly organized and have essential computer skills.
Knowledge of various human service practices is necessary.

Case Management Manager

Key skills