Serve as the project leader for the customer and Blue Planet Sales, PMO, Consulting, Engineering, Finance, Operations, IT, Commercial Management, Resource Management, and Customer Support organizations.
Collaborate within the internal Blue Planet organizations and with customers to initiate projects
Understand how to interpret commercial documents and ensure that adherence to these is managed through the delivery lifecycle
Establish strong project governance and ability to develop work plans
Manage and control the execution of customer-facing projects throughout entire project lifecycle, in accordance with the contract(s) and customer expectations.
Lead cross-functional and global project teams, consisting of software architects, developers, testers, administrators, sub-contractors and other support personnel
Track and report status/forecasts to stakeholders for project schedule, scope, issues, and budget
Ensure project time and expenses are submitted/approved and POs accrued, in accordance with policy and revenue recognition guidelines
Obtain and manage scope acceptances and approvals, customer invoicing etc.
Foster a culture of continuous improvement and innovation and identify opportunities for process improvements.

Ideally a bachelor’s degree in business management, communications, engineering, or related field(s)
Demonstrated project management, analytical and problem-solving skills with strong sense of personal accountability
Proven track record of successfully delivering projects on time, within budget, and with a high level of customer satisfaction
Sufficient level of technical background to provide leadership to software development teams.
Ability to evaluate complex project risks and issues accurately and objectively
Experience in Telecommunications related industry(s), ideally with Operational experience and/or implementing OSS projects within those markets.
Excellent oral and written communication and presentation skills, and experience interacting with both business and IT executive level personnel
Strong competency of interpersonal skills, team leadership, business acumen, relationship building and conflict management
Willingness to work in a collaborative environment and promote teamwork mentality
Experience with Agile methodology, Scrum framework and SDLC process
Proficiency with Jira, MS Project, SharePoint, and Excel (experience with Mavenlink and Salesforce applications are a plus)
Ability to travel occasionally
PMP or Prince2 certification is preferred
Minimum 5 years of Project Management Experience
Experience within a software company and working with tier 1 Telco’s.

Professional Services Program/Project Manager

Key skills