Execute the end-to-end delivery of College Board’s annual performance cycles, ensuring delivery is timely, accurate, and consistently high quality.
Execute annual cycles for goal-setting, Peer and Upward Input, OPME Snapshot release, and performance reviews.
Manage detailed delivery plans, timelines, dependencies, and risk mitigation across cycles.
Ensure processes are clear, well-communicated, and operationally sound for employees, managers, and leaders.
Gather and synthesize user feedback and operational insights after each cycle to identify improvement opportunities.
Operationalize AI-enabled performance workflows in partnership with strategy and technical teams, translating design intent into real user experiences.
Partner with the GenAI Studio, Talent Technology, and Data teams to deliver AI-enabled improvements to performance processes.
Ensure performance inputs and tools are delivered with accuracy, consistency, and credibility, building trust over time.
Drive adoption and consistent use of performance processes through clear enablement and strong cross-functional partnership.

6
8+ years of experience in program management, HR operations, talent programs, or a related field
A strong track record of operational excellence, including managing timelines, dependencies, risks, and stakeholder expectations across multiple teams
Experience delivering or supporting performance management, feedback, or evaluation processes, ideally in a matrixed or large organization
Comfort partnering with technology, data, and analytics teams to deliver tools, workflows, or insights with high reliability and user trust
Experience or proven interest in supporting or operationalizing AI-enabled or technology-driven process improvements, with an emphasis on reducing friction and improving quality
Strong communication and enablement skills, with the ability to translate complex processes into clear guidance for diverse audiences
Sound judgment and a collaborative mindset; able to bring a strong, execution-informed point of view while working within established strategic direction
A user-centered orientation, with the discipline to gather feedback, learn from delivery, and continuously improve systems over time.

Director, Talent Enablement Program Manager

Key skills