Perform accurate and timely data entry of 100–150 patient test requisitions per day into company systems
Review requisition forms for completeness, accuracy, and compliance prior to entry
Enter patient demographic, clinical, and order information into LIMS and CRM (Salesforce, Zendesk, etc.) systems
Identify missing or inconsistent information and flag for follow-up or escalation
Maintain strict adherence to HIPAA and internal data protection standards, ensuring confidentiality of all patient and client information
Collaborate with Client Services, Billing, and Operations teams to resolve discrepancies or missing information
Support data audits, process documentation, and other projects as needed
Adhere to company policies, procedures, and deadlines while demonstrating initiative and flexibility in handling evolving tasks and priorities
Requirements
High school diploma or equivalent required; associate’s or bachelor’s degree preferred
1+ year of experience in data entry, administrative, or clerical roles (healthcare or laboratory experience a plus)
Proven ability to process high volumes of data with accuracy and speed
Proficiency in Microsoft Excel, Google Sheets, or similar tools
Familiarity with CRM or LIMS systems is a plus
Excellent attention to detail and organizational skills
Strong written and verbal communication abilities
Ability to work independently while meeting productivity and quality standards
Benefits
Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
The ability to indirectly or directly change the lives of hundreds of thousands patients
Retirement savings program including a 4% Company match
Latest and greatest hardware (laptop, lab equipment, facilities)
Daily on-site lunches provided from top eateries
A variety of perks on campus (state of the art gym, restaurant)
Free on-site EV charging (compatible with all EVs, including Tesla)