Instructional Designer

Role Overview

• Assess training and development needs through strategic communication with the HR team, senior leadership, managers, and team members.
• Champion management and administration of the SavATree Learning Management System, ensuring compliance with local legislation and internal programs on specific training courses.
• Utilize ADDIE model or other applicable framework for instructional design ensuring that learning objectives are accomplished.
• Create custom courses for a variety of learning initiatives, including: Learning Journeys for key roles, sales training courses, leadership development, new hire orientation, field training, compliance courses, etc.
• Maintain and establish vendor relationships, such as Dale Carnegie, Situational Leadership, or other content providers, to meet ongoing needs for our growing organization.
• Evaluate program effectiveness through review of key performance indicators and surveys.
• Collaborate with subject matter experts across the organization.
• Capture best practices with standard work, streamlining processes, and implementing Lean Six Sigma methodology.
• Maintain knowledge of the latest trends in training and development.
• Processing purchase orders and maintaining records and reports of expenses.

Requirements

• Associate’s or Bachelor’s Degree preferably in training and development, human resources or related field OR equivalent experience working within a service industry and supporting a distributed workforce.
• Minimum 2 years' experience with learning management system administration and e-learning course design.
• ATD Associate Professional in Talent Development or Certified Professional in Talent Development a plus.
• Experience with course authoring using Articulate Rise 360 and Storyline required.
• Proficient with AI tools (Co-Pilot, ChatGPT, Gama) required.
• Proficient with basic video editing for job aid and course creation.
• Knowledge of adult learning principles and andragogy theories.
• Proven problem-solving and analytical skills with the ability to learn quickly.
• Strong verbal and written communication skills with the ability to build strong working relationships with business partners at all levels in a professional manner.
• Excellent facilitation skills with the ability to navigate between online and in-person delivery methods.
• Outstanding attention to detail and ability to work within systems and leverage multiple platforms and methods to accomplish learning goals.
• Resourceful self-starter able to work under pressure and manage time effectively.
• Proven ability to manage competing demands, transactions, and projects simultaneously to meet required deadlines.
• Evaluation and research skills to identify training options and alternatives.
• Microsoft Office proficient, including Excel expertise.

Benefits

• Health and dental
• Paid time off
• Vehicle program
• Bonus plan
• Matched 401(K)