Designs and conducts complex user experience research studies to support UI decision-making across web and mobile applications.
Partners with business, design, and technology teams to deliver insights that enhance user satisfaction.
Provides usability services and consultation for business and IT teams across multiple platforms.
Analyzes findings, synthesizes insights, and presents results to design teams and business stakeholders.
Delivers actionable recommendations grounded in UX principles and collaborates with teams to address usability issues.
Requirements
Five or more years of relevant UX research or usability experience
Undergraduate degree in a creative, behavioral science, human factors, HCI, or technical field—or an equivalent combination of education, training, and experience.