Junior Operations Agent
Inwood, New York, United States of America
Full Time
1 week ago
$25 - $29 USD
No H1B
About this role
Role Overview
- Assist the operations department in researching best routes and making bookings for domestic and international freight shipments.
- Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean.
- Review client manifests and prepare transportation documents.
- Cultivate and maintain customer and vendor relationships.
- Work closely with carriers, shippers, and consignees to ensure deadlines are met.
- Other duties related to client projects, as assigned.
Requirements
- 1-3 years of Freight Forwarding experience; experience with live event import/export operations is a plus.
- Associate’s or Bachelor’s degree or equivalent industry or military experience.
- Basic freight forwarder knowledge; confidence with air export shipments.
- Excellent strategic mind – able to prioritize competing responsibilities and meticulously organize complex projects.
- Sharp attention to detail and ability to handle time-sensitive issues.
- Excellent customer service & vendor relationship management skills.
- Comfort with basic Excel functions, and general ability to learn new software quickly.
- Flexibility to travel and participate in on-call rotations.
- Ability to pass a security background check.
Benefits
- Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
- Comprehensive medical, dental, and vision plans with employer contributions to HSA for high-deductible health plans.
- 401(k) match and comprehensive employer-funded insurances including Basic Life, AD&D, Short-Term Disability, and Long-Term Disability.
- Generous paid parental leave for all parents.
- Continuing Education Reimbursement and Charitable Donation Matching.
- Free tickets to client events (when available).
- Regular company events like birthday lunches, sports outings, and volunteer opportunities.
- Supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife discounts on home and auto insurance through Farmers Insurance.