Selected candidates will become a Retail Personal Banker I after completing a 4-8 week onboarding and education program
Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews
Primarily focused on cross-selling to existing customer base and engaging in outside sales activities
Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment)
Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth
Provide guidance to CSRs with respect to the sales and referral process
Promote customer satisfaction with a friendly, helpful demeanor and professionalism
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing

College degree or work experience providing transferrable skills, or, combination of education and experience
Experience in the financial industry preferred
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Comprehensive benefits programs to support individual needs of employees and their families
Physical, financial, emotional, and social well-being

Personal Banker I – Bilingual Korean

Key skills