Client Experience Specialist, Licensed

Role Overview

• Perform non-licensed administrative tasks for real estate agents.
• Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner.
• Ensure your real estate license remains in good standing to perform authorized licensed tasks.
• Collaborate closely with agent services department, agents or other third parties.
• Organize all transaction details in applicable systems while providing continuous updates.
• Serve as all deal stakeholder’s point-of-contact for agents and their clients through closing.
• Own and execute full end-to-end transaction processing by entering transaction-related expenses.
• Regularly update and manage communication with all parties involved in the transaction.
• Prioritize service to the agent and all parties with a positive and engaging attitude.

Requirements

• Minimum of 2 years Real Estate/mortgage/title administration/transaction coordination experience required.
• Active real estate license in good standing, preferably in TX.

Benefits

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
• 401(k) savings plan with company match
• Paid Time Off to Include Holidays, Vacation Time, and Sick Time
• Paid Family & Paternity Leave
• Life Insurance
• Business Travel Accident Insurance
• All employees receive access to LinkedIn Learning
• Tuition reimbursement for approved programs
• Employee Referral Program
• Adoption Assistance Program
• Employee Assistance Program
• Health and Wellness Program and Incentives
• Employee Discounts
• Employee Resource Groups