Serve as the first point of contact for financial center clients
Uncover personal banking needs of individual and small business clients
Connect clients to specialists and deepen client relationships
Support clients with self-service or transactional activities and provide exceptional client care
Proactively connect with clients through outbound calls
Requirements
BILINGUAL
SPANISH
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
Former roles accepted in lieu of experience: Relationship Manager (RM), Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months
Strong written and verbal communications skills
Ability to learn and adapt to new information and technology platforms
Commissioned notary or able to obtain in the state of employment within a few months of start date
Benefits
Competitive benefits to support physical, emotional, and financial well-being