Customer Service Engineer III

Role Overview

• Responsible for servicing MR Equipment in the Minneapolis, MN area.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You support the diagnostics modalities initially, with potential to cross train into other modalities in the future.
• Flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required.

Requirements

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
• Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
• Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
• Valid driver's license, ability to drive independently day and night, and good driving record required.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time