Own the product vision, strategy and roadmap for our products used by physicians and care teams.
This includes our provider portal, Hub, and the tools for ordering biomarker tests, managing patients, tracking orders and reviewing diagnostic reports.
Manage prioritization and execution of programs in collaboration with engineering leaders.
Communicate progress, critical blockers, strategic risks, and nuanced technical details to a wide array of stakeholders, proactively and with exceptional clarity.

8+ years of product management experience, preferably in healthcare provider-facing software products.
Proven track record of defining, launching, and scaling highly complex solutions within an engineering or product development context, demonstrating significant, measurable business and strategic impact.
Significant experience in user research, collaborating closely with product designers, and a strong sense for UX/UI design.
Demonstrated ability to define product strategy and drive execution in highly ambiguous and uncharted territories with minimal oversight.
Exceptional execution mindset with a proven ability to lead and deliver highly complex, cross-functional, and critical initiatives across multiple teams.
Comfort working with highly technical stakeholders and solving systems-level challenges, particularly within the genomics, bioinformatics, or other complex scientific domains.
Outstanding written and verbal communication skills, including the ability to distill complex technical and strategic information for diverse audiences, especially in high-stakes or regulated contexts.
Highly organized with strong attention to detail and a pervasive bias toward clarity, structure, and scalable processes.
A background in genomics, molecular biology, biomedical engineering, or life sciences is a significant plus.

Staff Product Manager, Customer Systems

Key skills