Outside Commercial Sales Manager

Role Overview

• Commercial Sales Process
• Grow assigned territory sales and new customer accounts. Manage, retain and expand commercial customer relationships.
• Create and execute customer action plan
• Generate and qualify new leads and opportunities through scheduled appointments and cold-calls
• Contact and qualify prospects to establish commercial relationship
• Assign prospects to correct commercial portfolio
• Utilize sales and marketing materials in managing customer and prospect relationships
• Collect and validate customer email addresses to support email campaigns
• Manage and document customer and prospect relationships
• Execute commercial sales process and provide feedback for process improvement
• Reporting
• Analyze and action commercial sales and activity reports
• Annually, prepare and submit competitor comparison analysis
• Customer Service
• Coordinate with stores to provide customer service, order management and delivery support
• Foster team culture with the store, providing commercial training as needed
• Communicate customer and prospect information to stores to ensure they understand relationship
• Prepare, deliver and follow-up product and service proposals to customers and prospects
• Execute customer and prospect communication plan including telephone calls, follow up calls, emails, thank you's, and other print communication
• Initiate and promote B2B ordering where appropriate
• Support
• Comply with commercial customer pricing policy
• Reactivate lost or inactive customers
• Assist accounts receivable in collection activities
• Maintain strong understanding of competitors' capabilities and general market conditions
• Prepare special pricing and bid quotes as requested
• Work with the Batteries Plus team in market to improve selling culture and grow sales

Requirements

• 2+ years of work experience in sales
• 2+ years in face-to-face B2B sales
• Strong organizational and analytical skills
• Excellent customer service and relationship building skills
• Proficient in prospecting and closing sales
• Strong attention to detail and accuracy
• Ability to reactivate lost customers
• Experience in preparing pricing and bid quotes

Benefits

• Pay Scale: $70,000
• $90,000 a year
• Flexible schedule
• Work Location: Hybrid remote in Rosemead, CA 91770