Manage and oversee all aspects of the Deal Desk, including process definition, deal structuring, pricing approvals, discounting, and contract management.
Continuously define, refine and optimize Deal Desk processes, workflows, and tools to improve sales cycle time and reduce friction in the deal-making process.
Verify that contracts meet all legal requirements, adhere to internal policies, and obtain necessary financial approvals.
Partner with Sales, Legal, Finance, and Product teams to streamline deal processing and resolve any contractual or pricing issues.
Advise on optimal deal structures to drive revenue growth, balancing customer needs with corporate policies.
Track key deal metrics, providing insights and recommendations to enhance sales efficiency and profitability.
Oversee complex deal structures, pricing, and discount requests, ensuring alignment with company strategy and profitability goals.
Contribute to the evolution of pricing models and deal desk processes, ensuring scalability and best-in-class practices.
Manage and enhance CRM and deal management tools to support accurate, efficient, and transparent deal operations.

7+ years of experience in sales operations, revenue operations, or a similar role, with at least 3 years of experience leading a Deal Desk or similar function
Proven experience working in a market intelligence, SaaS, or data-driven environment, with a deep understanding of subscription-based pricing models, complex deals, and custom pricing
Strong knowledge of CRM systems (e.g., Salesforce), CPQ tools, contract management software, and reporting/analytics tools
Exceptional Excel and financial modeling abilities to uncover deeper insights
Proven ability to collaborate across functions, build consensus, and effectively influence stakeholders
Adept at managing competing priorities, meeting deadlines, and pivoting quickly in dynamic situations

Deal Desk Director

Key skills