Partnership Growth & Industry Leadership: Act as a strategic consultant to a portfolio of CallRail's largest partners. Stay ahead of the curve on trends, challenges, and shifts within the Marketing industry as well as the markets served by these partners.
Retention & Satisfaction: Maintain industry-leading retention rates across your portfolio by demonstrating continuous strategic value, conducting in-depth partnership reviews, and ensuring high partner satisfaction.
Product Enablement & Adoption: Lead training, enablement, and strategic discussions to ensure client teams are experts on the CallRail platform, driving rapid adoption of new features, services, and co-marketing initiatives.
Solution Selling: Understand the complex, evolving needs of your strategic accounts, proactively positioning and tailoring CallRail solutions to solve their specific business challenges and drive mutual growth.
Contract Management: Lead the negotiation and renewal of custom partnership agreements, focusing on value-based terms and long-term

6+ years of experience in Strategic Account Management, Partner Management, or Business Development, preferably within a B2B SaaS environment.
Proven track record of managing and growing large-scale partner relationships, focusing on retention and driving joint business outcomes.
Exceptional presentation and communication skills, with the ability to articulate complex technical and marketing concepts to C-level executives.
Experience in identifying and supporting co-marketing initiatives to strengthen partner relationships and drive growth.
A highly collaborative approach, comfortable working across internal and external teams (Product, Marketing, Sales) to deliver on partner goals.

Strategic Account Manager

Key skills