Manage all aspects of implementations at new customer locations
Lead internal implementation calls for assigned implementation projects
Follow up with internal stakeholders to ensure deadlines and deliveries are met
Work with the customers and internal stakeholders to resolve any issues and ensure timely implementation
Monitor the progress of implementations projects assigned and identify any potential delays or issues that may arise
Work with Installation Director to schedule upcoming installations and resources needed
Work closely with the Supply Chain team to ensure that product is ordered and delivered on time
Manage all internal communication for assigned implementation projects
Provide clear and concise communication and updates to all key internal stakeholders
Delegate tasks to Implementation Coordinators as needed
Identify areas of improvement and recommend enhancements to implementation process
Other duties as assigned

Bachelor’s degree required
Strong organizational and project management skills
Excellent communication and interpersonal skills
Attention to detail and ability to prioritize tasks
High level of personal ownership and ability to lead and influence non-direct reports
Ability to work well under pressure and meet deadlines
Ability to work independently and make decisions with limited data
Ability to adapt to changing situations as new information and updates become available
Advanced Microsoft Excel skills

Implementation Project Manager

Key skills