Apply your expertise in production chemistry, wellhead applications, and customer operations to deliver high‑quality engineering support.
Ensure full compliance with the Manage the Job Cycle (MtJC) process through all phases of job planning, preparation, and execution.
Partner with the assigned Service Delivery Coordinator/Salesperson to understand customer well objectives, operational requirements, and contractual models such as outcome‑based or line‑item contracts.
Conduct offset job analysis and perform engineering modelling to identify operational hazards, risks, and potential incident scenarios.
Collaborate with engineering, operations, quality, and product line teams to ensure all technical considerations, constraints, and product/service requirements are integrated into job planning.
Design detailed job programs that include risk mitigation strategies, contingency plans, and optimized engineering parameters to meet customer objectives and support future job opportunities.
Communicate any risks to achieving client objectives through appropriate channels in alignment with Service Delivery Coordinators and Sales teams.
Document all calculations, simulations, design revisions, and changes for visibility, handovers, and audit compliance.
Provide technical support during job execution, including participation in on‑call rotations as required.
Review job as‑planned versus as‑executed performance, capturing lessons learned, and recommending procedural and engineering improvements for continuous operational enhancement.
Support field incidents, conduct product/service failure assessments, and participate in incident investigations to determine root causes and corrective actions across planning, preparation, and execution stages.
Ensure timely incident management to accelerate customer issue resolution and support cash collection.
Advise on product improvement opportunities, particularly for repetitive or systemic equipment/component failures.
Support sales efforts by providing technical recommendations, application insights, and customer‑focused engineering support.
Handle special engineering or operational projects as assigned.
Requirements
Have a bachelor’s degree in science, technology, chemical/application engineering, or mathematics.
Have strong leadership capabilities, with excellent interpersonal, influencing, and planning skills.
Have 5+ years of experience as a field manager or account manager, ideally within the chemical industry or upstream production chemicals.
Have a customer‑focused approach with proven experience managing and supporting key customer accounts.
Have the ability to participate in an on‑call rotation outside normal business hours.
Have the ability to work effectively within a global matrix organization and collaborate across functions.
Have excellent communication and presentation skills, with the ability to convey technical concepts clearly.
Have strong organizational, analytical, and problem‑solving skills.
Have the ability to travel up to 25% for customer visits, team support, and field operations.
Benefits
Flexibility to work remotely within the United States, with a preference for candidates based in or near Denver, Colorado.
Travel of approximately 25% (one week per month) for customer visits, team support, field reviews, and operational needs.
Comprehensive private medical care options
Safety net of life insurance and disability programs