Key skills
Project ManagementCommunicationSales
About this role
Role Overview
- Travel to customer site to perform equipment commissioning, Site Acceptance Testing (SAT), on-site preventative maintenance, on-site equipment troubleshooting and repair, and training for domestic and international customers.
- Provide feedback to engineering, project management, and manufacturing on lessons learned.
- Maintain detailed field service trip reports.
- Work with engineering for drawing and software updates based on field service work performed or future trips.
- Coordinate with customers on the procurement of spare parts and field upgrades.
- Provide after-market technical and sales support.
Requirements
- BS in Electrical, Chemical, or Mechanical Engineering
- 3 to 5 years relevant work experience, preferably in manufacturing
- Familiarity with industrial process equipment
- Working experience with AutoCAD, and the Microsoft Office Suite
- Excellent communication and customer service skills
- Familiarity with PLCs, HMIs, and electrical and mechanical troubleshooting
- Valid driver's license with clean driving record
- No immigration sponsorship available for this role
Benefits
- medical
- dental
- vision
- life insurance
- accident insurance
- critical illness insurance
- hospital indemnity insurance
- auto insurance
- home insurance
- pet insurance
- identity theft protection
- short-term and long-term disability
- 401k
- pension plans
- retirement health care benefits
- short-term incentives
- vacation (12 days)
- holidays
- parental leave
- employee stock purchase plans (Full-Time Associates)
- discount on day care services and caregiver services
- adoption assistance
- group legal services
- employee assistance program
- employee discount program
- education assistance program
- on-Site childcare and fitness facilities may be available at select Ecolab locations