Ensure timely, reliable, and high‑quality software releases across broadband and entertainment devices
Proactively monitor system metrics and alerts to identify risks early
Develop anomaly detection techniques and data-driven solutions to identify and address system issues
Deep-dive analysis of RDK middleware issues
Design and enhance operational tools to improve system performance
Analyze data from millions of field devices to provide insights and support decision-making
Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization
Architect and implement DevOps solutions for operational improvement
Respond immediately to critical field issues and mitigate them
Lead teams, mentor colleagues, and communicate technical insights effectively

5+ years of C/C++ and Linux experience
3+ years of experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data
Demonstrable experience with defect tracking tools such as Jira
Demonstrable experience with SCM Tools
Git & GitHub
2+ Years of experience as a technical lead and mentoring a small team of engineers

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Release Triage Engineer

Key skills