Market Manager – Genesis

Role Overview

• The Genesis Market Manager is responsible for the sales, marketing and owner experience performance of a defined group of exclusive Genesis dealerships in the U.S.
• The Market Manager serves as the primary liaison between Genesis Motor America and the assigned group of Genesis dealerships.
• Responsible for new and certified pre-owned sales performance, parts and accessory sales, customer satisfaction, marketing guidelines and overall dealership performance.
• Analyze dealership financial statements, interpret and counsel dealers regarding sales performance and understand key fixed operations metrics required for profitable dealership operations.
• Work in tandem with Genesis Finance assigned representative to provide high levels of communication and analysis to the dealer principal, general manager and leadership team at each assigned store.
• Assist the Area Manager and GMA headquarters/senior management with any Genesis Brand compliance areas such as Facility development and guidelines, Genesis DSSA adherence, and any additional ad hoc requests from GMA management.
• Regularly contact and consult with certified Genesis Brand dealers to ensure the key Genesis Business Plan goals are implemented and achieved.
• Regular consultation with assigned dealers regarding marketing strategies and monthly advertising plans.
• Assist in the coordination and scheduling of all dealer related Genesis training activities.
• Coordinate all customer related activities directed by GMA (customer conquest and retention events, vehicle service campaigns, other).
• Responsible for the implementation of any and all Genesis strategic initiatives.

Requirements

• Must be a high school graduate.
• Bachelor’s degree preferred.
• Experience working with or for U.S. automobile dealerships is essential.
• Luxury dealership experience (from and OEM or retail perspective) a plus.
• Prior supervisory experience preferred.
• Experience with customer service initiatives also critical.
• Excellent problem solving and analytical skills.
• Excellent written and oral communication skills.
• Must have highly effective verbal and written skills and the ability to make dealer and regional presentations.
• Excellent organizational skills.
• Excellent time management skills.
• QMF Query capability.
• Strong computer skills – Microsoft Office, Word, PowerPoint, Excel, Access, and Outlook.

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay
• the company shuts down with pay between Christmas and New Years.
• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• 401(k) retirement plan with Employer Match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Vacation and sick time off
• Employer-paid basic life and disability coverage, including Paid-Family Leave.
• Mental health, wellbeing, and employee assistance program
• Health advocate (support)
• Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
• External Training and Development Programs