Lead and supervise Facilities Technicians to ensure safe, reliable operation of critical power and cooling infrastructure.
Maintain uptime standards through disciplined preventive and corrective maintenance programs.
Participate in on-call or Manager on Duty rotations and respond to escalated facility events.
Build and manage technician schedules to ensure proper site coverage.
Conduct performance reviews, coaching, and development planning for team members.
Oversee vendor and contractor work, ensuring compliance with Switch standards and safety policies.
Review and approve maintenance procedures, MOPs, SOPs, and safety documentation.
Coordinate maintenance windows and submit work orders through Change Advisory Board processes.
Review and approve purchase orders and invoices related to maintenance activities.
Manage facility-related budgets and support capital planning discussions.
Use CMMS and building management systems to monitor asset health and maintenance completion.
Support audits and provide required documentation for regulatory and customer reviews.
Maintain strong relationships with clients and coordinate access or maintenance requirements.
Lead continuous improvement efforts across maintenance execution and operational processes.
Requirements
5 or more years of experience in facilities, electrical, or mechanical systems within a mission-critical or industrial environment.
3 or more years of people management or team lead experience.
Advanced understanding of electrical and mechanical systems including generators, switchgear, transformers, UPS systems, ATS or STS units, PDUs, cooling systems, and fire suppression systems.
Experience working within CMMS, asset management, and building management systems.
Ability to interpret wiring diagrams, schematics, and technical documentation.