Marketing Coordinator

Role Overview

• Maintain ongoing communication with clients via email, phone, and virtual meetings.
• Manage projects end to end, ensuring deliverables are completed accurately and on schedule.
• Coordinate internal teams to execute campaigns effectively.
• Monitor satisfaction levels and proactively resolve concerns.
• Identify and de-escalate potential client issues before they impact retention.
• Identify upsell and cross-sell opportunities based on campaign performance.
• Analyze KPIs such as ROI, traffic growth, conversions, and budget usage.
• Present strategic, data-backed recommendations to clients.
• Support campaign planning, implementation, and tracking.
• Align timelines, resources, and deliverables across teams.
• Assist with campaign briefs, documentation, and creative coordination.
• Provide milestone updates and flag potential risks early.
• Oversee onboarding processes and set clear expectations from day one.
• Manage Zoho Desk tickets to ensure timely support responses.
• Maintain detailed documentation and communication records.
• Track and analyze SEO, Google Ads, and Meta Ads performance.
• Investigate performance gaps and recommend improvements.
• Prepare performance reports with actionable insights.
• Communicate campaign strategy clearly to both clients and internal stakeholders.
• Serve as a coordination hub between departments.
• Prepare meeting agendas, document action items, and follow up on next steps.
• Support alignment between marketing initiatives and broader company goals.
• Identify workflow inefficiencies and propose solutions.
• Implement improvements that enhance productivity and campaign outcomes.
• Coordinate with external vendors and partners.
• Review contracts, track payments, and manage relationships.
• Assist marketing leadership with special initiatives.
• Adapt to shifting priorities in a high-growth environment.

Requirements

• 2+ years of experience working in digital marketing agencies supporting SEO and PPC operations.
• Strong knowledge of Google Ads, Meta Ads, Google Analytics, and SEO fundamentals.
• Experience managing agency client relationships.
• Excellent project coordination and organizational skills.
• Native or near-native English proficiency.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with marketing project management.

Benefits

• Full-time position
• 100% remote
• Work with a fast-growing international agency
• Exposure to strategic acquisitions and expansion initiatives
• Clear growth pathways for high performers
• Collaborative, values-driven culture
• Opportunity to work across time zones and global teams