About this role

Categorize, prioritize and process incoming service requests efficiently
Analyze existing IT infrastructures and client environments
Provide remote support to our clients
Handle incidents, change requests and general inquiries
Create clear and practical documentation
Lead and support IT projects — from planning and implementation through to successful handover
Ensure structured project communication
Grow with us through new challenges and professional development
Work independently and in a structured manner, taking responsibility

Solid knowledge and practical experience administering Windows client and server environments as well as cloud systems
Strong skills in IT project management
Completed training as an IT specialist (Fachinformatiker) or a comparable qualification
Very good German and good English skills, both written and spoken

Company car for private use with full compensation of the taxable benefit
Company mobile phone and company laptop
Wide range of learning and training opportunities for your professional and personal development
Ticket-Plus card with tax-free credit of €660 p.a. — in addition to salary
Profit-sharing — because your contribution should pay off financially

Senior IT Specialist, System Engineer

Key skills