Support the Department of Veterans Affairs (VA) initiatives focused on Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness across pilot and go-live environments.
Assist in validating system interactions and technical workflows within CPRS/VistA environments.
Identify technical gaps, workflow dependencies, and operational impacts observed during testing.
Engage directly with end users to resolve access issues, equipment challenges, and technical barriers.
Support development of standardized testing approaches to ensure alignment with business and clinical requirements.
Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities.

Bachelor’s degree in Information Systems, Health Informatics, Healthcare Administration, Computer Science, Engineering, or related technical or healthcare discipline.
5 to 8+ years of progressive experience supporting technical systems, healthcare technology environments, QA/testing, digital health operations, or enterprise software platforms.
Demonstrated experience troubleshooting complex technical issues and performing root cause analysis.
Experience supporting testing activities, defect triage, or validation workflows.
Experience coordinating with engineering teams, vendors, or operational support organizations.

Senior Clinical AI Technical Integration Specialist

Key skills