The UPS Healthcare Global Enterprise Account Manager leads a global, cross‑functional team responsible for managing the commercial relationship with some of UPS Healthcare’s largest pharmaceutical manufacturing customers.
This role has full accountability for driving growth across regions and business units by developing and executing a coordinated global account strategy.
He/She serves as the primary commercial leader for these Enterprise Accounts as part of the Global Partnership Group (GPG), ensuring alignment across international stakeholders and delivering a unified customer experience.
This position oversees service and sales activity across UPS's full healthcare portfolio — including Package, Forwarding, and Distribution — while championing collaboration across operational, commercial, and senior leadership teams worldwide.
The Global Enterprise Account Manager drives global business growth through strategic solution development, executive‑level customer engagement, value creation, contract and pricing strategy, opportunity pipeline management, and long‑term partnership planning.
The role requires an ability to influence across a matrixed organization, anticipate customer needs in a complex pharmaceutical supply chain, and deliver differentiated solutions that accelerate UPS Healthcare’s presence and performance across global markets.

Minimum 5 years of successful sales & territory management.
Negotiation skills – Selling2Succeed, Challenger, SSN
Must be available to work flexible hours working alongside global UPS counterparts and global customers w/ offices across geographic regions
Must be willing to travel and engage customers, as required (no more than 25% expected)
Multi-skilled professional with excellent proven organizational abilities – required
Have a clear understanding of objectives & driving towards those goals.
2+ years in Enterprise Healthcare sales preferred
Business-to-Business or Business-to-Consumer sales experience, or UPS management or customer facing role experience required
Demonstrates ability to develop strategic sales plans and negotiate in tension
Bachelor's Degree in Business, Marketing or related field
Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook)

Healthcare Global Enterprise Account Manager

Key skills