Lead the development, implementation, and ongoing improvement of Chicagoland’s impact measurement framework.
Lead the transition to a more data-informed culture by refining our theory of action.
Ensure data collection and reporting systems accurately reflect client growth, program effectiveness, and overall organizational impact.
Be the lead expert in syncing and implementing measurement tools, streamlining data processes, and translating data into actionable insights for program staff, executive leadership, and program partners.

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Master’s degree (or equivalent experience) in Program Evaluation, Statistics, Public Policy, Social Work, or a related field.
10+ years of progressive experience in outcomes management, program evaluation, or Monitoring, Evaluation, and Learning (MEL), preferably within a non-profit or social services environment.
Proven expertise in developing and refining data collection instruments (surveys, assessments, scales) to test program efficacy and theory of action.
Advanced proficiency in statistical software (e.g., SPSS, Stata) and/or business intelligence/dashboarding tools (e.g., Tableau, Power BI).
Demonstrated ability to translate complex data into clear, actionable insights for diverse audiences, including frontline staff and executive leadership.
Deep understanding of validity and reliability as they pertain to social science measurement tools.

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Senior Monitoring, Evaluation, Accountability, and Learning Manager

Key skills