Act as the main point of contact for a portfolio of clients, building strong, trusted relationships
Lead client onboarding, campaign launches, and ongoing account management
Set up, manage, and optimize campaigns to deliver against agreed KPIs
Monitor performance, pacing, and account health, proactively addressing risks and issues
Collaborate with Sales, Product, Engineering, and internal teams to support growth and retention
Deliver client training, insights, and clear reporting, including post-campaign analysis
Identify opportunities for optimization, upsell, and expansion based on performance and client needs

Experience in client services, account management, or campaign operations within digital media, adtech, or programmatic advertising
Strong client communication skills, with the ability to build trust and manage multiple stakeholders
A data-driven mindset and comfort analyzing performance metrics to drive optimization and insights
Solid understanding of campaign setup, trafficking, and performance management across digital channels
Ability to manage priorities independently while knowing when to escalate and collaborate
A proactive, solutions-oriented approach with a desire to grow into a more strategic role

A competitive compensation package
Flexibility in working hours and location
Comprehensive benefits coverage
401K plan with a company match
Generous holiday and leave allowance, in addition to national holidays
A strong focus on the well-being of our team members, with access to both physical and mental health resources
And more

Client Services Manager

Key skills