Take ownership for fulfilling daily, weekly, & monthly quotas
Schedule 4-6 new meetings per week
Follow the outlined process & use our tools
Be successful in getting past the "gatekeeper" to the person intended
Follow up on cancellations to attempt to reschedule them
Keep detailed notes on calls and update information in our customer relationship management software
Secondary responsibility is attention-to-detail
take notes and update information in Salesforce
Maintain discretion and confidential information
Strong customer service and friendly manner

Ability to communicate over the phone with a variety of prospective customers and variety of personalities
This is a support role— you must be a team player, have a positive and helpful attitude, maintain calm demeanor, talk to prospective customers over the phone, communicate clearly, and be able to set appointments with prospective customers
Engage active listening and rebuttal tactics; gathering relevant information, quickly documenting information, and transitioning to the next call
with renewed confidence that you will set an appointment with each new call
Must be able to accept constructive feedback and learn to improve techniques in setting appointments, discussing information
Ability to communicate verbally clearly and professionally in English with a variety of users over the phone
Ideally, we’re looking for: Experience in the automotive industry working in or selling to dealerships
Experience with Salesforce or similar CRM tools

Sales Development Representative

Key skills