Director – Consultant Relations

Role Overview

• Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
• Develop and implement a comprehensive partnership strategy to enhance the organization's market reach and influence.
• Collaborate with internal stakeholders to align partnership efforts with business objectives and goals.
• Lead, mentor and develop a team of consultant relation professionals
• Foster a high performance culture, ensuring team members have the necessary skills, resources and support to succeed
• Set clear goals, expectations and performance metrics for the team, conducting regular evaluations and providing constructive feedback
• Serve as the primary point of contact for all consultant relations.
• Maintain strong, ongoing relationships with existing partners and develop new relationships to expand our network.
• Conduct regular meetings, presentations, and training sessions with partners to ensure mutual understanding and alignment.
• Stay abreast of industry trends, market conditions, and competitive landscape.
• Provide insights and feedback to internal teams to inform product development, marketing strategies, and sales tactics.
• Monitor partner performance and develop strategies to optimize collaboration and outcomes.
• Work closely with sales, marketing, product development, and customer service teams to ensure cohesive and effective partnership initiatives.
• Facilitate communication and collaboration across departments to support partnership goals and objectives.
• Lead, mentor, and develop a team of professionals focused on consultant relations and partnerships.
• Establish key performance indicators (KPIs) to measure the success of partnership initiatives.
• Regularly report on partnership activities, outcomes, and opportunities to senior leadership.
• Utilize data-driven insights to refine and improve partnership strategies and tactics.

Requirements

• Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field; advanced degree preferred.
• Minimum of 15 years of experience in the healthcare benefits industry, with significant experience in benefits consulting.
• Proven track record of developing and managing strategic partnerships with healthcare benefits brokers and consultants.
• Exceptional relationship-building, negotiation, and communication skills.
• Strong strategic thinking and analytical abilities, with a focus on driving business growth and value.
• Ability to work collaboratively across functions and influence stakeholders at all levels of the organization.
• Highly motivated, results-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Willingness to travel as needed to support partnership initiatives, 50% travel

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting