Key skills
Sales
About this role
Role Overview
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present
- Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
- Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present
- Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service
Requirements
- High school diploma or equivalent plus one year relative experience
- Established ability to produce sales results while minimizing loss
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner
- Ability to work unsupervised
Benefits
- Paid Time Off
- health, vision, dental insurance
- 401(k) matching
- monthly store sales bonuses
- 40% employee discount