Lead and support Logistics Managers in the Distribution Centers (DC) and Traffic
Gather, analyze and report customer complaint information
Conduct root cause analysis, identify trends and opportunities for improvement
Facilitate corrective and preventative actions
Support the DC cycle count programs end to end
Monitor complaints to ensure data and reporting accuracy
Generate weekly and monthly reports on Logistics PPM
Work toward error proofing, recognizing problems before they happen
Perform internal audits of cycle count process and drive improvement

High School Diploma or equivalent
2-3 years of related experience and/or proficiency in all related tasks
ASQ Certified Quality Process Analyst (CQPA) preferred
Six Sigma or Lean certification preferred
Warehouse Management Systems experience preferred
SAP experience preferred
Extensive knowledge of WMS and specific SAP functions for designated tasks
Excellent knowledge and skill with Microsoft Excel (macros, formulas, pivot tables, vLookups, etc).
Excellent knowledge and skill with other computer programs including Microsoft Word, Outlook, PowerPoint, Visio, CRM, SAP and Wiki.
Basic knowledge of math, including simple statistics in order to analyze data.

Medical
Dental
Vision
Wellness Program
Health Savings Account (HSA) with a company contribution
Voluntary Benefits (Life, AD&D, Disability)
401(k) retirement plan with a 7.5% company contribution
Time Off Programs – 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days

Logistics Process Analyst I

Key skills