Field Service Technician
United States
Full Time
21 hours ago
$55,000 - $60,000 USD
H1B Sponsor
About this role
Role Overview
- Provide excellent customer service to new and existing customers
- Independently troubleshoot, install, repair and support customers
- Guide field techs and customers through installations and troubleshooting
- Evaluate installation sites and make recommendations for Camera Systems
- Test systems to ensure they are working correctly
- Communicate issues found in the field effectively for debugging
- Maintain a log of customer interactions and completed tasks
Requirements
- High School Diploma or equivalent required
- Must have experience with Google Suite OR Microsoft Office
- Must be able to pass a background check
- MUST have a valid driver's license
- Must have experience developing and enhancing strong client relationships
- Must be able to lift and operate 25
- 50 lbs.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!