Own and drive the product roadmap for MSP-facing cybersecurity capabilities, aligning with partner growth, efficiency, and retention goals.
Develop a deep understanding of MSP workflows, multi-tenant environments, service delivery models, and the operational realities of resource-constrained IT teams.
Translate MSP needs into scalable platform features that reduce operational overhead, improve security outcomes, and support profitable managed services.
Act as the translation layer between our core technology teams and the Cloud Platform teams, ensuring new protection capabilities are seamlessly exposed and managed in the console.
Analyze platform usage metrics to identify friction points in the user experience, iterating quickly to improve adoption and retention.
Collaborate closely with Product Marketing and Sales Engineering to ensure the value of our cloud management capabilities is clearly articulated in the market.

3+ years of Product Management experience, with a focus on cybersecurity products.
You have experience working with or building products for MSP's.
You understand concepts like multi-tenancy, partner management, and the difference between an IT Admin and an MSP Technician.
Proven track record of managing web-based administrative consoles, dashboards, or multi-tenant environments.
Experience building products for IT Administrators or MSPs.
You understand the balance between granular control and "set-and-forget" simplicity.
Ability to engage with engineering on cloud architectures, APIs, and data visualization without losing sight of the business outcome.
Exceptional written and verbal communication, capable of explaining complex security concepts to non-technical stakeholders.

Comprehensive medical, dental, and vision insurance coverage
Employee Referral Bonus Program
Wellness programs
401k and employer matching for (US Employees)
Comprehensive Time Off policy
An opportunity to do something great for yourself and the world! (Benefits and Perks subject to change by country/region)

Product Manager, MSP

Key skills