SwitchingAIStakeholder ManagementProduct ManagementCommunicationDecision Making
About this role
Role Overview
Own the Teams monetization strategy and roadmap: plan design, pricing/packaging, workspace & seat model, and upgrade/downgrade paths.
Design and ship admin-led purchase and lifecycle flows: checkout, renewals, cancellations, seat changes, refunds, and clear in-product messaging.
Define entitlement and precedence rules so Teams and consumer plans can coexist cleanly in one app (eligibility, access control, context switching).
Partner closely with Product, Engineering (Payments/Platform), Growth, and Operations to align on architecture, trade-offs, and execution.
Set success metrics and drive closed-loop optimization through instrumentation, funnel diagnostics, experiments, and post-launch iteration.
Requirements
5–8+ years of product management experience, including ownership of B2B product experiences.
Hands-on experience shipping payments/checkout-related product work (e.g., purchase flows, payment methods, refunds/chargebacks, order state).
Proven ability to deliver complex, cross-functional products end-to-end with engineering and design partners.
Data-informed decision making: comfortable defining metrics and using funnels/cohorts to guide prioritization.
Strong communication and stakeholder management across multiple teams.
Tech Stack
Switching
Benefits
Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.