Own the product vision, strategy, and roadmap for the core platform supporting expert contributors, internal operations, and customers.
Define and deliver expert tooling, workflow orchestration systems, and internal ops controls that improve productivity, quality, and scalability.
Lead platform initiatives across data ingestion, storage, versioning, permissions/IAM, and system reliability.
Partner deeply with Engineering to make informed tradeoffs across APIs, data models, system architecture, and platform abstractions.
Collaborate with Research and Operations to ensure platform capabilities support evolving RLHF methodologies and operational needs.
Build and evolve APIs and SDKs that enable customers to seamlessly access the platform capabilities.
Drive metrics across throughput, cycle time, quality, cost efficiency, platform adoption, and reliability.
Identify platform bottlenecks and lead cross-team efforts to improve performance, scalability, and experts experience.
Balance short-term delivery with long-term platform investments to support future growth.

5–7 years of experience as a Product Manager, with ownership of complex, cross-functional product areas.
Experience building internal tools, ops platforms, or data platforms at scale.
Strong technical fluency, with comfort discussing APIs, data models, system design, and infrastructure tradeoffs with engineering teams.
Proven ability to own end-to-end product experiences across multiple user personas.
Strong analytical and problem-solving skills, with a track record of metrics-driven decision making.
Excellent collaboration skills and experience partnering closely with Engineering, Research, and Operations teams.

Senior Product Manager – Platform

Key skills