Engage confidently with executive-level stakeholders, demonstrating strong communication and influence.
Actively listen to client needs to shape customized service solutions and convey the value proposition effectively.
Lead and manage the full lifecycle of new site implementation—transitioning from sale close to operational handoff.
Develop, track, and execute project plans that drive the site toward a successful “go-live” date.
Coordinate cross-functional teams to ensure timely delivery of startup milestones, resources, and client requirements.
Maintain strong documentation processes to ensure a detailed, effective, and comprehensive transition to operations.
Monitor competitive landscape and market trends to enhance site launch strategies and client positioning.
Develop action plans that align with KPIs and ensure successful site implementation outcomes.
Partner with internal and external stakeholders to deliver a best‑in‑class new client experience.
Demonstrate passion for delighting new clients by ensuring smooth, efficient, and value‑rich onboarding.
Maintain robust market intelligence to guide sales decisions and site rollout strategies.
Collaborate with business development, operational leadership, and project teams to support continuous improvement in startup processes.

Bachelor’s degree in Life Science discipline
3 years minimum experience within an insourcing solution model
Proven track record of consistently meeting or exceeding goals tied to project timelines and commercial outcomes.
Demonstrated success in creating, developing, and maintaining strong client relationships.
Willingness to travel nationally up to 75% of the time for new site implementation activities.
Authorization to work in the United States indefinitely without restriction or sponsorship.

Site Implementation Manager

Key skills