OSS Developer / Configurator

Role Overview

• The Netcracker OSS Developer / Configurator is responsible for the configuration, customization, and implementation of Netcracker OSS solutions supporting network operations and service lifecycle management
• This role focuses on core OSS domains including Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, and Service Assurance
• Configure and customize Netcracker OSS modules including: Network Inventory, Service Provisioning, Fault Management, Performance Monitoring, Configuration Management, Service Assurance
• Develop workflows, adapters, rules, and orchestration logic to support service activation and lifecycle management
• Implement service models, resource models, and network topology configurations
• Configure event correlation, alarm rules, and monitoring thresholds
• Customize dashboards, reports, and operational views for NOC and service operations teams
• Design and implement integrations between Netcracker OSS and: Network elements (via SNMP, TL1, REST, SOAP, etc.), EMS/NMS platforms, BSS systems, Third-party monitoring tools
• Support provisioning flows across multi-technology environments (IP, MPLS, Fiber, Wireless, etc.)
• Implement automation scripts and orchestration logic to reduce manual intervention
• Support northbound and southbound interface configuration and troubleshooting
• Participate in solution design and technical impact assessments
• Perform unit testing and support system, integration, and user acceptance testing
• Troubleshoot issues related to inventory inconsistencies, provisioning failures, alarm storms, and performance degradation
• Support production deployments and provide post-go-live stabilization support
• Maintain configuration and technical documentation

Requirements

• Bachelor’s degree in Computer Science, Telecommunications, Engineering, or related field
• 3+ years of hands-on experience working with Netcracker OSS modules
• Demonstrated experience with: Network Inventory modeling (logical and physical resources)
• Service Provisioning workflows
• Fault and alarm management configuration
• Performance metrics collection and threshold management
• Configuration management processes
• Service assurance and SLA monitoring
• Strong understanding of telecom network technologies (IP, MPLS, Ethernet, GPON, LTE/5G, etc.)
• Experience with Java-based customization within Netcracker
• Strong SQL and database skills (Oracle preferred)
• Experience with Linux/Unix environments
• Familiarity with SNMP, TL1, REST/SOAP APIs, and messaging frameworks

Tech Stack

• Java
• Linux
• Oracle
• SOAP
• SQL
• Unix

Benefits

• Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
• Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
• Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
• Hybrid work and flexible working hours, employee assistance programme
• Global internal wellbeing programme, access to wellbeing apps
• Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations